Step 1: Needs assessment
Client survey, interactive web development tool and project outline
Website Makeover - 10 point website evaluation for companies with websites

Step 2: Project team review
Technical/creative specifications reviewed with the project manager; team selected

Step 3: Scope of work
Proposal for marketing and technical plan presented for client's feedback

Step 4: Draft proposal
Draft proposal including deliverables, timeline, job specifications, and fee submitted to client

Step 5: Confirmed contract
Client signs services contract and provides 50% of total contract fee as first payment

Step 6: Information gathering
Content and graphics are delivered to the team

Step 7: Project management schedule
Client receives weekly reports on status of project, from your OA single point of contact.

Step 8: Tracker
Graphics and site layout alternatives presented on web based Tracker Utility for feedback

Step 9: Building the site
Alpha site/solution and test functionality

Step 10: Site review
Review, comments and adjustment's through email and AOL AIM

Step 11: Beta site/solution
Beta site/solution uploaded for testing and feedback on development server

Step 12: Final refinements
Modifications made to fulfill terms of agreement, if required; final product approval

Step 13: Publishing
Balance of contract fee paid; approved site uploaded to production server or client's server

Step 14: Promotion (optional)
Targeting user base through promotions, public relations and Search Engine Marketer strategies

Step 15: Maintenance (optional)
User database, visitor analysis, email newsletter, and community building tools